Nicolas Delpierre, founder of DNM Acquisition.
I have been working in payment solutions since 2010.
I always wanted to deliver flawless customer service, but working with a single provider meant I could not always offer the best solution. Many times I wished to advise clients differently, but I had to stay silent.
To break free from those limits, I took the time to talk, analyse and explore how to support all my clients properly.
This is how my brokerage company was created: by reviewing every payment supplier in Belgium so I could help and advise each business I meet.
The role of a payment broker, or payment solutions broker, is still largely unknown.
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Looking for a payment terminal?
Ask yourself the right questions
Service provided?
Transaction fees?
If you can answer these questions, you know whether you can sign with confidence.
Check whether the support phone number is premium-rate and what the intervention times are.
Make sure your terminal is compatible with all the cards you wish to accept, now and in the future.
Not all terminals work with every acquirer, meaning you cannot always negotiate your transaction fees.
Fees vary based on your activity, transaction volume, turnover and the acquirer you choose.
Several providers process transactions at different prices. This choice is crucial, as it is often the most significant recurring cost on your invoice.
Your business is unique—choose a solution that matches it.